
Contact Us
Do have questions about our Japanese tableware? Or need assistance with an order or setting up a wholesale account? Our team is ready to assist you.
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Customer Support & General Inquiries
For any general questions or assistance, please contact us via email.
We will respond within 24 hours.
Email: customerservice@mij.com.au
Phone: (03) 5976 3464
Hours: Monday – Friday, 9:00 AM – 4:00 PM
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Wholesale & Trade Inquiries
For bulk orders, trade pricing, or other wholesale-related questions,
please contact our Wholesale Manager:
Kate Ross – Wholesale ManagerEmail: wholesale@mij.com.au
Mobile: +61 412 870 315
Visit our South Melbourne store & showroom
Come visit our South Melbourne Store & Showroom to browse our full range of authentic Japanese plates, bowls, drinkware, and more. Our team will be happy to offer personalized advice and recommendations.
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Opening hours
Monday - Sunday 10 AM – 5 PM.
(For public holiday hours,
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How to find us
You can get to us:
- By car: Free parking for up to 1 hour is available via the Park Street carpark at the rear of our store.
- By public transport: Take the No.12 tram and get off at the Clarendon and Park St stop.
For directions, check the map below.
We offer:
- Expert staff for product advice and recommendations
- All products in stock can be viewed and handled in-store
- Payments accepted via Visa, Mastercard, and more
- Easy returns within 30 days (see our Returns Policy)
Mornington Warehouse Click & Collect available
Our Mornington Warehouse is the place for convenient Click & Collect order pickups and returns.
You can visit us during the hours listed below to pick up your order or return an item.
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Contact
Product & Retail enquiries:
Customerservice@mij.com.auShipping & order tracking enquiries:
warehouse@mij.com.au
03 5976 3464

Getting to our warehouse
By Car: Parking is available at the front of our warehouse. Find detailed directions via the map below.
We offer at the warehouse:
- Convenient Click & Collect order pick-ups
- Returns within 30 days (see our Returns Policy)
Still need help?
If you can't find the answer to your question, don't hesitate to email us. We're always happy to help!