Privacy policy

Privacy Policy

Last updated: 06/08/2026

At MIJ AUS PTY LTD ("MIJ", "we", "our" or "us"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

 

What information we collect

Depending on how you interact with us, we may collect information such as:

  • your name;

  • postal and delivery address;

  • email address;

  • phone number;

  • billing information;

  • purchase history;

  • communications with our customer service team;

  • information you provide when creating an account or subscribing to our newsletter.

We may also collect technical information such as your IP address, browser type, device information and website activity through cookies and similar technologies.

 

 

Why we collect your information

We collect personal information so we can:

  • process and deliver your orders;

  • provide customer support;

  • manage your account;

  • communicate with you about your orders;

  • improve our website, products and services;

  • send you marketing communications where you have chosen to receive them; and

  • meet our legal and regulatory obligations.

We only collect information that is reasonably necessary for these purposes.

 

 

Marketing

If you choose to subscribe, we may send you emails or SMS messages about new products, promotions and special offers.

You can unsubscribe at any time by:

  • clicking the unsubscribe link in our emails;

  • replying STOP to SMS messages;

  • updating your account preferences; or

  • contacting us directly.

We will never send marketing messages after you have opted out.

 

 

Sharing your information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

  • Shopify, which securely hosts our online store;

  • payment providers;

  • shipping and delivery companies;

  • website and technology providers;

  • email and SMS marketing platforms;

  • customer support providers; and

  • professional advisers where required.

When you place an order through our website, some of your personal information is securely processed by Shopify and our trusted service providers to complete your purchase, process payments, fulfil your order and provide customer support.

These providers may only use your information to provide services on our behalf and are expected to protect your information appropriately.

We may also disclose information where required or authorised by law.

 

 

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences and help us understand how our website is used.

Most web browsers allow you to manage or disable cookies through your browser settings.

 

 

Keeping your information secure

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse or disclosure.

While no online system can ever be completely secure, we continually review our security practices and work with trusted service providers to help keep your information secure.

 

 

Accessing or updating your information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or out of date.

If you would like to do so, please contact us using the details below.

 

How long we keep your information

We keep personal information only for as long as reasonably necessary to provide our services, meet legal obligations and resolve disputes.

When information is no longer required, we securely delete or de-identify it where practical.

 

 

Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

 

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

MIJ AUS PTY LTD

63 Watt Road

Mornington VIC 3931

Australia

Email: customerservice@mij.com.au

Website: https://mij.com.au/pages/contact