General inquiries

For any general questions or customer support,
reach out to us via email, and we’ll respond within 24 hours.

Email: customerservice@mij.com.au

Phone: 03 5976 3464 (Monday – Friday, 9 AM – 4 PM AEST)

Looking for wholesale inquiries? Email us at wholesale@mij.com.au for bulk orders and trade discounts.

Visit our South Melbourne store & showroom

Come visit our South Melbourne Store & Showroom to browse our full range of authentic Japanese plates, bowls, drinkware, and more. Our team will be happy to offer personalized advice and recommendations.

How to find us

You can get to us:

  • By car: Free parking for up to 1 hour is available via the Park Street carpark at the rear of our store.
  • By public transport: Take the No.12 tram and get off at the Clarendon and Park St stop.

For directions, check the map below.

We offer:

  • Expert staff for product advice and recommendations
  • All products in stock can be viewed and handled in-store
  • Payments accepted via Visa, Mastercard, and more
  • Easy returns within 30 days (see our Returns Policy)

Mornington Warehouse
Click & Collect available

Our Mornington Warehouse is the place for convenient Click & Collect order pickups and returns.
You can visit us during the hours listed below to pick up your order or return an item.

Getting to our warehouse

By Car: Parking is available at the front of our warehouse. Find detailed directions via the map below.

We offer at the warehouse:

  • Convenient Click & Collect order pick-ups
  • Returns within 30 days (see our Returns Policy)

Still need help?

If you can't find the answer to your question, don't hesitate to email us. We're always happy to help!