Contact Us
Do have questions about our Japanese tableware? Or need assistance with an order or setting up a wholesale account? Our team is ready to assist you.
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Customer Support & General Inquiries
For any general questions or assistance, please contact us via email.
We will respond within 24 hours.
Email: customerservice@mij.com.au
Phone: (03) 5976 3464
Hours: Monday – Friday, 9:00 AM – 4:00 PM
(AEST) -
Wholesale & Trade Inquiries
For bulk orders, trade pricing, or other wholesale-related questions,
please contact our Wholesale Manager:
Kate Ross – Wholesale ManagerEmail: wholesale@mij.com.au
Mobile: +61 412 870 315
Visit our South Melbourne store & showroom
Come visit our South Melbourne Store & Showroom to browse our full range of authentic Japanese plates, bowls, drinkware, and more. Our team will be happy to offer personalized advice and recommendations.
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Opening hours
Monday - Sunday 10 AM – 5 PM.
(For public holiday hours,
please check our google profile) -
How to find us
You can get to us:
- By car: Free parking for up to 1 hour is available via the Park Street carpark at the rear of our store.
- By public transport: Take the No.12 tram and get off at the Clarendon and Park St stop.
For directions, check the map below.
We offer:
- Expert staff for product advice and recommendations
- All products in stock can be viewed and handled in-store
- Payments accepted via Visa, Mastercard, and more
- Easy returns within 30 days (see our Returns Policy)
Visit our Mornington store & showroom (click & collect available)
Our Mornington Store & Showroom is the place for convenient Click & Collect order pickups and returns.
You can visit us during the hours listed below to pick up your order or return an item.
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Opening hours
Monday - Friday: 10 AM - 5 PM
Saturday: 10 AM - 4 PM
(For public holiday hours,
please check our google profile)
Getting to our Mornington store
By Car: Parking is available at the front of our store. Find detailed directions via the map below.
We offer at the store:
- Convenient Click & Collect order pick-ups
- Expert staff for product advice and recommendations
- All products in stock can be viewed and handled in-store
- Payments accepted via Visa, Mastercard, and more
- Easy returns within 30 days (see our Returns Policy)
Still need help?
If you can't find the answer to your question, don't hesitate to email us. We're always happy to help!